Excellent communication, knowledgeable, on time and friendly.
Matt and Andrew were awesome - it was really a pleasure to work with them. They were very thorough and efficient in their assessments and management of my plumbing and sewer issues. I was especially impressed with the extra time Matt took to fully explain and show me what they were doing and then to review pros and cons of future management options regarding my sewer pipe. I will definitely recommend them to family and friends.
Been almost a month since my last update. My kitchen is still torn apart. I've had several talks with Brendan from Bee's, who called and said he would be pro-actively monitoring this through to completion, except I've had to follow up repeatedly to advance this process. I've made numerous calls to employees from Total Restore who admit they don't understand why this has taken so long, except to point out it isn't their fault. Currently waiting approval for an estimate from ANOTHER company I've had to proactively get involved for the restoration. Not sure why I need to keep making calls to get this dealt with. Really starting to feel like it's my responsibility to keep hounding these guys to get this dealt with. This process has been a nightmare. They were quick to demolish my kitchen to deal with the water damage which I appreciated. Then they told me they are back logged by several months on the restoration and that I would need to hire another company for the restoration, which would be paid for. That third company submitted an estimate two and a half weeks ago with a stipulation that the cabinetry restore was 6 weeks out once getting payment. I've communicated this to both Bee's and Total Restore. I was told yesterday that a call would be made today to arrange payment. It wasn't. Just more of the same. The pro-active communication leaves much to be desired. I keep having to make calls after not hearing back for days. I think next time, I'll fix the drain clog myself. Any damage I would have caused would have been dealt with faster than this experience.
We needed a plumbing issue addressed as we had exhausted our own capabilities. Called Bees plumbing and they were actually able to get Marco out to our home that day. Marco was super efficient, tackled our issue with professionalism, communicating with us about what was needed to fix the problem. He worked diligently and in a couple of hours, our are issue was resolved. Totally recommend Bees Plumbing and Marcos as a technician
Timely, friendly and very knowledgeable. Definitely will use them again. Excellent communication in all regards.
Eddy was fantastic. Very professional and took care of everything!
We had a plumber come out to check a toilet leak and we ended up replacing two old toilets. The whole process ended up being pretty seamless, from scheduling to the installation. TD was friendly and knowledgeable for the install. It was pricey but convenient to have him bring the new toilets and dispose of the old ones.
it was complicated project=pool water heater and two gas torches-i don't think there are many that could do it -Jeff is brilliant-travis wonderful-extremely pleased
He was honest kind and did a great job in a timely manner. Very good pricing too!
Jacob and Bee’s Plumbing are phenomenal
Hayden was courteous, very professional, explained what he was doing and treated our home with care. We highly recommend his work.
Eddie not only flushed my tankless water heater which is why he was there; he also found a gas leak in my furnace system. I'm grateful he did.
Eddie was great. Came out fast, gave some different solutions to the problem, tried the cheap one first and thankfully it worked. Always great experience with Bee.
Bee’s Plumbing installed a new boiler and water heater for me - great job and for the price that was quoted. Nathan was very personal and did a fantastic job. Took the time to show me how the new boiler worked. I would highly recommend Nathan any time.